Privacy Statement

This practice collects information from you for the primary purpose of providing quality health care. We require you to provide us with your personal details and a full medical history so that we may properly assess, diagnose and treat illnesses and medical conditions, ensuring we are proactive in your health care. To enable ongoing care, and in keeping with the Privacy Act 1988 and Australian Privacy Principles, we wish to provide you with sufficient information on how your personal information may be used or disclosed and record your consent or restrictions to this consent.

Our practice uses AI for transcription purposes. The platform we use fully complies with the Australian Privacy Principles.

Your personal information will only be used for the purposes for which it was collected or as otherwise permitted by law, and we respect your right to determine how your information is used or disclosed. Your medical information may also be used, in an unidentifiable way, for auditing, research and education purposes.

The information we collect may be collected by a number of different methods and examples may include: medical test results, notes from consultations, Medicare details, data collected from observations and conversations with you, and details obtained from other health care providers (e.g. specialist correspondence).

By signing below, you (as a patient/parent/guardian) are consenting to the collection of your personal information, and that it may be used or disclosed by the practice for the following purposes:
We sometimes share your personal information:

  • ≈ with third parties who work with our practice for business purposes, such as accreditation agencies or information technology providers – these third parties are required to comply with APPs and this policy
  • ≈ with other healthcare providers
  • ≈ when it is required or authorised by law (eg court subpoenas)
  • ≈ when it is necessary to lessen or prevent a serious threat to a patient’s life, health or safety or public health or safety, or it is impractical to obtain the patient’s consent
  • ≈ to assist in locating a missing person
  • ≈ to establish, exercise or defend an equitable claim
  • ≈ for the purpose of confidential dispute resolution process
  • ≈ when there is a statutory requirement to share certain personal information (eg some diseases require mandatory notification)
  • ≈ during the course of providing medical services, through eTP, My Health Record (eg via Shared Health Summary, Event Summary).

At all times, we are required to ensure your details are treated with the utmost confidentiality. Your records are very important, and we will take all steps necessary to ensure they remain confidential.